Shipping & Returns

Thank you for shopping with Yappetizers. We do our best to get your order packed carefully and shipped as quickly as possible, so your dog does not have to stare at the front door forever. Although they probably will anyway.

Shipping

Yappetizers ships orders across Canada. Once your order is placed, our team will carefully pack your treats, chews, toppers, or bundles and prepare them for shipping.

Shipping times may vary depending on your location, carrier delays, weather, holidays, and other factors outside of our control. Once your order has shipped, you will receive tracking information if available.

Order Processing

Most orders are processed during regular business days. Orders placed on weekends or holidays will usually be processed on the next business day.

If we experience a delay with your order, we will do our best to contact you as soon as possible.

Shipping Rates

Shipping rates are calculated at checkout based on your order and delivery location.

From time to time, we may offer free shipping promotions or special shipping offers. Any available shipping discounts will be shown at checkout.

Damaged or Missing Items

If your order arrives damaged, incorrect, or missing an item, please contact us as soon as possible. Include your order number and photos of the package or damaged product so we can review the issue and make it right.

Returns

Because our products are pet food and treats, we are unable to accept returns on opened products.

If you received the wrong item, a damaged item, or there is an issue with your order, please contact us and we will be happy to help.

Satisfaction

We want you and your dog to be happy with your Yappetizers order. If something is not right, please reach out to us. We will review the issue and do our best to find a fair solution.

Contact Us

For shipping, return, or order questions, please contact us through our website or email us with your order number.

We’re here to help — even if your dog already ate the evidence.